Function Description / Professional Tasks

We are looking for you to join our new team, which provides services for the Swiss Post operating organization. Would you like to work with us to further develop and optimize the automation of mail packaging and distribution?  Do you want to join us on our journey to a modern workplace? On the one hand, we want to optimize the provision of installation packages with you and improve the post-processing and quality of software distribution. Your tasks will range from designing and creating automatic installation packages to distributing them. You will also ensure the support of the IT infrastructure in the Lisbon branch. As a contact person, you will help to solve Windows client problems on site, be it with the provision of clients or other technical problems.

Description of the main tasks
− You are responsible for creating automated software installations and for the smooth distribution of applications. You will work virtually with a product team from Switzerland.
− You will provide 2 & 3 level support for problems relating to package installations and their uninstallation for the Windows client.
− In the event of customer inquiries, you will support customers in the introduction of new applications in the change process, as well as advising on the creation of software packages.
− You help in planned services (on-call, PointOfContact (POC)) with software rollouts and post-processing, thereby helping to keep the quality of distribution high. 
− With your scripting skills, you can improve and automate software packaging and distribution as well as post-processing.
− You are the single point of contact for user or infrastructure problems on site in the areas of PCs and workplace applications and are in close contact with the support teams in Switzerland.

Personal Skills and Education

Professional experience/expertise
− You have professional experience in the field of Windows Client Engineering.
− You score points with indispensable knowledge of MSI technology and PowerShell.
− You have already had contact with endpoint management such as Intune or SCCM/Configuration Manager.
− You have analytical and conceptual skills, work in a structured manner and are quick on the uptake.
− Knowledge of programming small tools in C-Sharp or another developer language is desirable.
− Experience in IT support in the areas of PCs, printers, networks (LAN/WLAN) and workplace applications is also desirable.
− Ideally you have knowledge of scripting and automation technologies such as PowerShell and Power Automate.

Social skills and characteristics:
− You are characterized by your high standards towards your own work performance and your strong team player mentality
− You are curious and look forward to new challenges
− Your independent and structured way of working and your high social competence round off your profile 

Language skills
− Fluent in English (written/oral)
− German B2 or above
− French (written/oral) desired

Additional Comments

− Willingness to travel
− Hybrid Model: Two days a week @office (mandatory).
− On-call duty organization (7/24)
− On-call during working hours (07.00 - 16.00) once a month

Why us?

Just by joining us you will get benefits like:

• Open minded company where every employee has to contribute to the development of the company - ideas are welcome as well as independent thinking to
• 25 annual days of vacations
• Flexible working hours
• Annual allowance for Benefits (Training, Gym, Public Transportation, Technologies, etc...)
• An amazing onboarding week at Switzerland
• iPhone 14
• Second Screen to work at home (Flat or a Curved one)
• First month Tech Allowance to buy your headset or, if you already have one, whatever you need to work comfortably
• Health insurance for you and your family
• Life insurance
• Office Perks (coffee, fruit, stand up desks. etc...)
• So much more...

About us

At the IT Campus, you can grow thanks to challenging IT projects, flat hierarchies, an inspiring environment and state-of-the-art technologies. You also have the opportunity to build up the IT Campus from scratch. You can work flexibly in terms of time and location and benefit from attractive working conditions.
Swiss Post connects people, brings cultures together and is one of the largest IT employers in Switzerland: We handle over 400 software projects each year and run more than 1,000 applications – with these figures set to rise in future.