ServiceNow Platform Developer Engineer (BSS Development)

Permanent employee, Full-time · Lisbon Swiss Post Portugal

Function Description / Professional Tasks
Description of the main tasks
− Development of new functions in ServiceNOW in close cooperation with the business applications as part of the digitalization of business processes in an agile environment
− Further development of applications in JavaScript technology as well as with Angular
− Creation of workflows and advanced customizations (business rules, UI macros, reports, etc.)
− Coordination between the infrastructure, internal departments and external partners
− Development and operation of cross-departmental applications and interfaces (finance, billing, process and CRM systems)
− Integration into the company-wide, cross-organizational system landscape as well as analysis and implementation of interfaces to the core and peripheral systems (e.g. APIs, databases, etc.)
− Planning of release and change management for these applications
− Life cycle management for the entire platforms
− Responsible for planning and implementation of releases and test management 
− Continuous training in the ServiceNow product 
− Advice and support for users and specialists 
− Willingness to work regular on-call duty to ensure 24/7 availability of services
Personal Skills and Education
Education
− Computer scientist specializing in application development, mediamatician, or a comparable field of study (HF, FH)

Professional experience/expertise
− Experience as a ServiceNow product owner, developer or architect
− Experience in the development and operation of applications, as well as basic knowledge of databases
− Know-how of system applications ServiceNow, (Abacus) billing engines, payment flow systems desirable.
− Knowledge of web development, JavaScript, Angular, REST, databases, APIs

Social skills and characteristics
− Able to assess complex situations and contexts well
− Open, creative and solution-oriented personality with the will to drive digitalization and generate added value
− Independent, flexible and analytical mindset 
− Motivated, creative and solution-oriented personality with the will to drive digitalization forward and generate added value
− Team player and open to new ideas, changes and further development 

Language skills
− English spoken and written
− German is an advantage
Additional Comments
− Willingness to travel: 10 % - 20%
Why us?
Just by joining us you will get benefits like:
  • Open minded company where every employee has to contribute to the development of the company - ideas are welcome as well as independent thinking too
  • 25 annual days of vacations
  • Flexible working hours
  • Annual allowance for Benefits (Training, Gym, Public Transportation, Technologies, etc...)
  • An amazing onboarding week at Switzerland
  • iPhone 13
  • Second Screen to work at home (Flat or a Curved one)
  • First month Tech Allowance to buy your headset or, if you already have one, whatever you need to work comfortably
  • Health insurance for you and your family
  • Life insurance
  • Office Perks (coffee, fruit, stand up desks. etc...)
  • So much more...
About us
At the IT Campus, you can grow thanks to challenging IT projects, flat hierarchies, an inspiring environment and state-of-the-art technologies. You also have the opportunity to build up the IT Campus from scratch. You can work flexibly in terms of time and location and benefit from attractive working conditions.
Swiss Post connects people, brings cultures together and is one of the largest IT employers in Switzerland: We handle over 400 software projects each year and run more than 1,000 applications – with these figures set to rise in future. 
Let's Paint the Future Yellow Together!
Thank you for your interest in Swiss Post. We can't wait to hear from you! This is why we ask you to complete the form below and send us your application.
Be our next +! 

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